McShan Florist, Dallas, TX - Customer Flower Reviews

10311 Garland Road
Dallas, TX 75218
+1 (214) 324-2481
www.mcshanflorist.com

Like us on Facebook.
Please help us grow by giving us a Facebook share.
Total reviews: 73709 reviews | Star Rating: 4.69
5 Star ★★★★★
 
 
62,947
 85.40%
4 Star ★★★★☆
 
 
4,660
 6.32%
3 Star ★★★☆☆
 
 
2,449
 3.32%
2 Star ★★☆☆☆
 
 
1,544
 2.09%
1 Star ★☆☆☆☆
 
 
2,109
 2.86%
Real Customers, Real Reviews

All reviews are from verified McShan Florist customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.

★★★★★
Reviewed By:
Katherine Hargrove
Jan 31, 2026
She loved the flowers! At 97 years old she still didn't think anyone would send her flowers!! Thanks to McShands we made her birthday wonderful!!!
★★★★★
Reviewed By:
Mike Culberson
Jan 30, 2026
Awesome service as usual 👏 😀 👌 👍
Responded To By:
Brianna Golden / Sales
Jan 30, 2026
Thank you so much for the wonderful review! We appreciate you!
★★★★★
Reviewed By:
Morones
Jan 30, 2026
While the flowers /colors are exactly what I wanted, the arrangement doesn't look like a $75 arrangement. In addition, the quality of the flowers is disappointing. The hydrangeas are drooping, and the lily's leaves are broken. There was also a stem that wasn't even stuck/secured in the vase, but rather the stem was sticking out of the arrangement.
Responded To By:
Brianna Golden / Sales
Jan 30, 2026
Hello we do apologize that you are unhappy with the arrangement that you ordered. Please give us a call at 214-324-2481 to discuss this further. Thank you.
★★★★★
Reviewed By:
Billy Hill
Jan 30, 2026
Very nice,good customer service….:
Responded To By:
Brianna Golden / Sales
Jan 30, 2026
Thank you!!
★★★★★
Reviewed By:
Wanda Henderson
Jan 30, 2026
This looks better. Thanks This arrangement is for an international president and we order from you frequently. Alpha Kappa Alpha
Responded To By:
Brianna Golden / Sales
Jan 30, 2026
We are always more than happy to help. Thank you so much!
★★★★★
Reviewed By:
Barbara Firlder
Jan 30, 2026
it's beautiful, and I like the way they incorporated all the different flowers I asked for.
Responded To By:
Brianna Golden / Sales
Jan 30, 2026
Thank you so much. We are thrilled to hear you love the beautiful customized arrangement.
★★★★★
Reviewed By:
3
Jan 30, 2026
I asked for a rubber leaf on inside and no fern. The position of the roses does not seem symmetrical. I do not like it.
Responded To By:
Brianna Golden / Sales
Jan 30, 2026
We have sent this back to design to get these changes adjusted for you. We will send you an updated photo shortly. If you have any questions or concerns please feel free to call us at 214-324-2481. Thank you!
★★★★★
Reviewed By:
Lexi S.
Jan 30, 2026
Very cute! Thank you!
Responded To By:
Brianna Golden / Sales
Jan 30, 2026
Thank you so much for the 5-star review!
★★★★★
Reviewed By:
Michelle Johnson
Jan 30, 2026
It's is beautiful as always from McShanns
Responded To By:
Brianna Golden / Sales
Jan 30, 2026
Thank you! We are so glad to hear you love the beautiful arrangement that was delivered to you.
★★★★★
Reviewed By:
Marsha Gadsden
Jan 30, 2026
MUCH BETTER! This bouquet exemplifies the qualities that keep me a McShan customer for over 25 years! Just wish it had been the first iteration!
Responded To By:
Brianna Golden / Sales
Jan 30, 2026
Thank you! We have the taken steps to ensure that we get this correct the first time on your future orders. We appreciate you!
★★★★★
Reviewed By:
Sherri Williams
Jan 30, 2026
The plant looks great! I like the arrangement and receiving the photo.
Responded To By:
Brianna Golden / Sales
Jan 30, 2026
Thank you for the wonderful review!
★★★★★
Reviewed By:
Lyn Fair
Jan 30, 2026
Order placed by Baylor Scott & White Health HIM Department.
Responded To By:
Brianna Golden / Sales
Jan 30, 2026
Thank you for the 5-star rating!
★★★★★
Reviewed By:
Marsha Gadsden
Jan 30, 2026
An improvement over the initial arrangement. However, in order to rate a FIVE STAR score, a few roses or lilies would be needed.
Responded To By:
Brianna Golden / Sales
Jan 30, 2026
We are getting this reworked for you, and will send you another photo shortly. Thank you!
★★★★★
Reviewed By:
Debora carr
Jan 30, 2026
Thank you, beautiful as always😁love getting a photo. Very nice touch.
Responded To By:
Brianna Golden / Sales
Jan 30, 2026
Thank you so much, we are happy to hear that you love this beautiful plant!
★★★★★
Reviewed By:
Jeffrey
Jan 30, 2026
Good 👍
Responded To By:
Brianna Golden / Sales
Jan 30, 2026
Thank you!!
★★★★★
Reviewed By:
Kimberly Smith
Jan 30, 2026
Beautifully crafted.
Responded To By:
Brianna Golden / Sales
Jan 30, 2026
Thank you so much! We are thrilled to hear that you love this beautiful spray. Thank you for a wonderful review.
★★★★★
Reviewed By:
Sharon Harrison
Jan 30, 2026
Perfect
Responded To By:
Brianna Golden / Sales
Jan 30, 2026
We are so glad you love your order. Thank you!
★★★★★
Reviewed By:
Marsha Gadsden
Jan 30, 2026
Not satisfied for $122.79!! I requested bright; this is dull.
Responded To By:
Brianna Golden / Sales
Jan 30, 2026
Thank you for bringing this to our attention. We are working on a new arrangement for you and will send you another photo of the new arrangement. If you have any other questions or concerns, please feel free to give us a call at 214-324-2481. Thank you!
★★★★★
Reviewed By:
Muriel Johnson-Redd
Jan 30, 2026
The bouquet is absolutely gorgeous. Thanks for the care and time spent designing it. I appreciate the photo and the only concern is that I had just requested a pedestal type vase to give it height off the table. Thanks!
Responded To By:
Brianna Golden / Sales
Jan 30, 2026
Thank you for taking the time to speak with us about the concern with the vase. If there is anything else we can do to assist you or any questions feel free to to let us know at 214-324-2481.
★★★★★
Reviewed By:
Paula Schmidt
Jan 30, 2026
Very nice...thank you.
Responded To By:
Brianna Golden / Sales
Jan 30, 2026
Thank you for the 5-star rating!
★★★★★
Reviewed By:
Lenore Berg
Jan 30, 2026
Beautiful flowers!
Responded To By:
Brianna Golden / Sales
Jan 30, 2026
Thank you so much for the wonderful review!
★★★★★
Reviewed By:
Debbis Griffin
Jan 30, 2026
Looks great!
Responded To By:
Brianna Golden / Sales
Jan 30, 2026
Thank you!!
★★★★★
Reviewed By:
Katie Cvejanovich
Jan 30, 2026
Beautiful Arrangement and we loved working with y'all!
Responded To By:
Brianna Golden / Sales
Jan 30, 2026
Thank you, we appreciate your kind words and look forward to working with you in the future!
★★★★★
Reviewed By:
Delma Ramos
Jan 30, 2026
It needs a few more roses in front center please.
Responded To By:
Brianna Golden / Sales
Jan 30, 2026
Thank you taking the time to speak with us about this arrangement. We are reworking this arrangement and will send you and updated photo shortly. Thank you!
★★★★★
Reviewed By:
Debra Samples
Jan 30, 2026
Kim, I like the plant, thanks for your suggestion, that was very thoughtful because I couldn't see the plants. To me that shows concern for your customers. I do like getting the photo to see what I got, I like this added touch. Also for the short timeframe. Thanks Kim
Responded To By:
Brianna Golden / Sales
Jan 30, 2026
Thank you for recognizing our sales associate, Kim! Our team strives to provide excellent customer service and we are so glad she provided a great experience for you. Thank you!
  Next